Strategic Approach
Our IT strategies are developed in collaboration with our clients to meet their expectation and operational needs. A critical process that provides a clear roadmap to check every box and delivered within budget.
Professional Project Management
Professional delivery of service that is scalable and fit for purpose. We execute project like no others. Effective communication in the form of interfacing between our client and answer any of their queries during the projects. Safeguarding their return on investment.
Continual Service Improvement
We provide an extensive Service Improvement process to all our delivered projects. Including training, and technical assistance, to ensure our clients are confident in using the technology they invested in. Our ongoing consultation helps address any challenges that arise as part of our continual service improvement process (CSI).
Your business is our priority
Hear from some our clients
IT Eireann has been a trusted partner of our school since 2018. They are solution-focused and consistently provide very high levels of service and security. Their reliability and commitment to excellence have greatly benefited our digital journey.
I cannot recommend Richard and his team highly enough! They made the complexities of partnering with us and third parties to set up a secure and reliable network as seamless a process as possible. The team at ITEireann was professional, knowledgeable, and efficient every step of the way.
They designed and installed a robust network tailored to our specific needs, ensuring the desired level of connectivity across all our devices. Their expertise in configuring firewalls and implementing current security measures gave us peace of mind, knowing our sensitive data was well-protected.
My professional relationship Richard Wong and IT Eireann for IT services provider has spanned almost two decades.
Throughout this tenure, Richard has demonstrated exceptional proficiency in systems management and strategic planning. His comprehensive approach encompasses both immediate technical support and long-term infrastructure development, consistently delivered with attention to our educational objectives and budgetary constraints.
His expertise in asset management and implementation of scheduled hardware upgrades has proven invaluable, enabling our institution to maintain current technology standards while avoiding unexpected capital expenditures.
Richard's proven track record of reliable service and strategic foresight makes him an asset to any organisation requiring enterprise-level IT support.
Richard Wong of Iteirann has been an invaluable ICT specialist and support provider for our school. As ICT and Digital Learning Coordinator, I’ve witnessed his expertise, reliability, and dedication firsthand. He efficiently troubleshoots issues with staff laptops, interactive whiteboards, printers, software, and Wi-Fi, ensuring seamless digital learning. Richard also keeps our ICT infrastructure updated, sources cost-effective devices, and provides ongoing support. His professionalism and commitment make him an essential asset to our school.
Keith Costello
CBS Primary Tralee
We would highly recommend Richard and team at IT Eireann. We have being using IT Eireann for many years and are always completely satisfied with their work ethic and performance. They do an excellent job, always punctual, reliable, attend to every detail and are always at the end of phone if any issues.
We have been dealing with Richard and IT Eireann for 18 years. His accessibility, attention to detail and ability to explain technical issues in plain English make it a pleasure to deal with him. I would have no hesitation in recommending him in a personal or professional capacity.
Richard Wong was responsible, over a number of years, for a complete overhaul of the IT set up our school. He worked closely with the staff in familiarising them with new WIFI network, servers, a new website, our new laptops, software, emails and systems. The majority of this work was carried out during, immediately before and after COVID, which was a particularly challenging time for all in our school community. He is a thorough professional, and is very personable, always happy to give advice, guidance and assistance. This had the effect of saving significant funds when purchasing hardware and ensuring a smooth transition into the use of new systems throughout the school. It was particularly useful for individual members of staff when they ran into difficulties as he was always on hand to problem-solve at short notice.
Denis ColemanRetired Principal
We have been clients of IT Eireann for almost 20 years. As a business that is very dependent on IT systems, we rely on good support and back-up. I can always depend on Richard Wong for immediate help in a crisis and sound professional advice for our operating systems. I have never been disappointed in the service we have received.
What truly sets Richard apart, is his personable nature. He’s extremely charismatic, approachable, and has a great sense of humour. As someone who is not particularly tech-savvy, I greatly appreciate how Richard can explain complex technical concepts in a way that’s easy to understand. His communication is clear, and his service is transparent—he’s always straightforward about what’s on offer and the associated costs.
Choosing Richard and IT Eireann has undoubtedly been one of the best decisions we’ve made for the school. He’s a true asset to our team and I highly recommend him.
Professional, yet personal approach
With more than 20 years of professional experience. We prioritise our clients’ requirement and their return on investment. In an educational environment, the return is often intangible. This is how we measure our projects’ success.
Feedback & Adaptation
We believe there are no perfect solution to all problems. But we believe the best solution is to deliver a better solution everyday by gathering feedback and in our own professional development.
Continual Improvement
We work closely with our clients not just by closing a deal. We upskill them by assisting them in their daily operation, so that they can benefit fully from their investment.